Privacy Policy

PRIVACY POLICY

Privacy Policy

1. Introduction

EB Educational Consult (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our clients’ data. This Privacy Policy outlines how we collect, use, store, and protect the personal information of our clients and candidates in accordance with the Ghana Data Protection Act, 2012 (Act 843). You consent to the practices described in this policy by engaging our services.

2. Data We Collect

We may collect the following types of personal data from our clients and candidates:

  • Contact Information: Name, email address, phone number, and physical address.
  • Professional Information: Job title, qualifications, work experience, and other relevant career details.
  • Financial Information: Billing details, bank account information, and payment history for services rendered.
  • Educational Information: Academic records, certifications, and educational history.
  • Other Information: Any other information you provide us during our interactions or through our website.

3. How We Use Your Data

The personal data we collect is used for the following purposes:

  • Service Delivery: To provide recruitment, consultancy, and other educational services that you request from us.
  • Communication: To contact you regarding your inquiries, and service updates, or to provide information related to your engagement with us.
  • Payment Processing: To manage billing and payments for the services you receive from us.
  • Compliance: To comply with legal obligations, including reporting to authorities as required by law.
  • Improvement of Services: To analyze your data to improve our services, ensure quality control, and enhance client experience.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your data. However, we may share your data with third parties under the following circumstances:

  • Service Providers: We may share your data with third-party service providers who assist us in delivering our services, such as payment processors or IT service providers. These parties are required to comply with our data protection standards and use your data only for the purposes we specify.
  • Legal Requirements: We may disclose your data if required to do so by law, or in response to legal requests, such as court orders or subpoenas.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the new entity.

5. Data Security

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, alteration, or disclosure. These measures include encryption, access controls, and regular security audits.

6. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Objection: You can object to the processing of your personal data in certain circumstances.
  • Data Portability: You can request that your data be transferred to another service provider where applicable.

To exercise any of these rights, please contact us at the details provided below.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be communicated through our website and other appropriate channels. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

Data Protection Officer
EB Educational Consult
Nii Cephas Ashaley Nikoi Ave.
ebeducationalconsult@gmail.com
+233 59 5716727

 

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